Here are the steps to withdraw your funds:
Please note that our minimum withdrawal is 50 USD (unless your full balance is less than 50).
Withdrawal by China Union Pay:
- Log into your client area
- Click ‘My funds’ and then click ‘Withdrawal Request’
- Select the account which you need to withdraw and fill in the amount and choose ‘China Union Pay’ as the Payment Method
- Enter beneficiary bank, beneficiary name, bank card number, bank branch, province and city in Chinese characters
- "Additional Payment Instructions" and "Reason for withdrawal?" are optional fields that you can leave blank
Withdrawal by Visa/Mastercard:
- Log into your client area
- Click ‘My funds’ and then click ‘Withdrawal Request’
- Select the account which you need to withdraw, fill in the amount and choose ‘Visa’ or ‘Mastercard’ as the Payment Method
- Enter the card number (please enter the LAST 4 digits of the card only)
- "Additional Payment Instructions" and "Reason for withdrawal?" are optional fields that you can leave blank
Withdrawal by Bank Wire Transfer:
- Log into your client area
- Click ‘My funds’ and then click ‘Withdrawal Request’
- Select the account which you need to withdraw, fill in the amount and choose ‘Bank Wire Transfer’ as the Payment Method
- Enter beneficiary bank, beneficiary name, Beneficiary Account Number/IBAN, Beneficiary Swift/Sort Code
- Correspondent Bank and Correspondent Swift/Sort Code are not needed to fill in if there is none
- "Additional Payment Instructions" and "Reason for withdrawal?" are optional fields that you can leave blank
How can I use a new withdrawal method?
Due to FCA regulation all funds must be withdrawn to your original source of deposit.
In order to use a new withdrawal method please follow the steps on this article.
However there are a few exceptions:
- You can only use a new withdrawal method if your original method of funding is no longer available. For example your bank account is closed or your card has expired.
- Or if you would like to withdraw your profit to another source.
If you have any questions please do not hesitate to contact us by email support@valutrades.com, live chat or phone call +442031410888.