1. Help Center
  2. Trading Platforms

Why Is My MT5 Account Displaying Multiple Servers and Do They Have Different Connection Speeds?

If you are using an MT5 account you may notice that there are 3 servers displayed when trying to login:

Mt5

The first two are both located in Equinix NY4 datacenter and the third one is located in an AWS (Amazon) datacenter in Ireland.

 

The reason Valutrades has multiple servers in NY is because they are provided by different companies so if either one has technical issues the other will most likely not.

The connection speed difference will be caused by how the client’s internet provider routes to each of these companies that both use different internet providers.

The Irish server is a further backup and can also assist some clients that have very slow direct connections to NY.

 

If you have any further questions please do not hesitate to contact our customer support team by live chat, email (support@valutrades.com) or phone (+442031410888).