Product Information
      Back to home
      1. Help Center
      2. Product Information

      What to do if you encounter grey screen inside client area?

      Unfortunately sometimes clients can experience a ‘grey screen’ view in their client area.

      An example of when this occurs can be when trying to add an additional account to their user: 

      This is usually fixable by trying the following solutions:

      1. Try with a different browser

      2. Make sure you do not block the Javascripts on your computer

      To enable JavaScript in your Chrome browser, you can:

      1. Go to your browser settings

      2. Click “Privacy and Security”

      3. Click “JavaScript” 

         

      4. Make sure “Sites can use Javascript” is selected

         

      You can also find out more information here: Activate JavaScript in your browser - Google AdSense Help

      If you have any questions about this topic please contact our support team by live chat, email (support@valutrades.com) or phone (+442031410888).