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One Time Password (OTP) for MT4

OTP is a one time password generated every 30 seconds which can be accessed through the MetaQuotes App to ensure the client is who they are. It acts as a second layer of security (2-step verification/Authenticator).

What is the benefit of using OTP?

If the client's password was leaked, another user cannot access the MT4 account. The user will need to log onto their phone and the MetaTrader OTP section is passcode protected.

How can I activate OTP for my MT4 account?

You must contact Valutrades (via email to support@valutrades.com or via live chat) with a request to activate OTP for your trading account.

If you use IOS, you need to:

  1. Go onto the MetaQuotes App and then log into your account

  2. Click 'Settings' then ‘OTP generator’ 

  3. Click ‘Bind to account’ 
  4. Enter their original password and click 'Bind' 

If you use Android, you need to:

  1. Go onto the MetaQuotes App and then log into your account

  2. Click on the security shield top right before the + symbol 

  3. Click ‘Bind to account’ 
  4. Enter their original password and click 'Bind' 

Once done, every time you log into the MT4 Platform, you will still need to enter their original password, but you will also need to enter the one time generated password in a separate field. 

If you have any questions about this topic please contact our support team by live chat, email (support@valutrades.com) or phone (+442031410888).